POP Email FAQS
Other POP Email FAQs
What is the difference between email forwarding and an actual POP3 email account?
With a POP3 email account, the email sent to your domain name (i.e. email@example.com) will go into your domain name's in-box, allowing you to reply from the same email address.
How much is a POP email account on my domain name?
We sell POP3 email boxes by packages of called Email Paks. See our pricing on the POP Email product page.
All I need is one POP email account, can I buy just one?
If you just need one, buy an Email Pak and use only one mailbox.
Can I split the mailboxes I get with one Email Pak into several for multiple domains?
Ex: 5 mailboxes for example.com and 5 mailboxes for example.net.
No, each Email Pak is purchased and managed from only one domain at a time.
I purchased an Email Pak and have set up a user. How do I set-up my email software (email client, like Microsoft Outlook or Netscape)?
These are the settings you will need to use:
If you need step by step help on how to configure your email client please some common combinations below:
How do I set-up my webmail?
Your "webmail" is created as soon as you create a mailbox in an Email Pak. All settings are automatically configured and you are ready to go online, login to your account and start sending/receiving email.
How do I login to my webmail?
You first type into your browser this URL: webmail.(the domain you use for this particular email account)
How do I extend a POP3 mailbox?
You will have to renew the entire Email Pak.
Can I edit users individually?
You can add users individually and modify their passwords individually.
Can I modify my display name?
Once you create the POP email account, you will be able to create and edit the display name with all other settings when you login to your "webmail" online.
How many email boxes can I have per domain name?
You can have as many as you want. As soon as one Email Pak gets filled with all email boxes, you can add another one with more.
How do I get a POP email account?
Signing up is easy just follow these steps.
How do I edit a POP email account?
How do I delete an account?
Please keep in mind it is NOT possible to get the email or address book that was in an account after it has been deleted. Therefore, do not delete your email account until you are sure you no longer need old email or the address book.
What if I use any or all of the mailboxes in my Email Paks for only one month?
The charge is not refundable in whole or part.
How long does it take for the email address to be active?
As soon as you have checked out your Email Pak and your order has been processed, and you have added users/mailboxes, your mailboxes will be ready.
What are the inbound attachment size limitation of the POP account?
See the specific features on the POP Email product page.
How much storage space do I have for mail waiting to be retrieved?
See the specific features on the POP Email product page.
How long will unchecked mail be held?
Your unchecked emails will be held until you retrieve it or for as long as you keep the service and the domain name stays registered to you.
Can I have POP3 email and mail forwarding set-up at the same time on a domain name?
Yes you can. To set this up you will need to first configure your mail forwarding options and then switch your email settings over to POP3/WebMail and configure your POP3 settings. While you won't see your forwarding settings they will be working!
What is the difference between MXE (Mail Easy) records and MX records?
MXE (Mail Easy) is only for use when forwarding-mail to an IP address (i.e. 18.104.22.168). MX is used when forwarding e-mail to a mail server name i.e. mail.mailserver.com.
NOTE: the dot "." At the end of the mail server name. You MUST include a dot at the end of any mail server name.
Here are two examples, the first using MXE and the other using MX:
What is RatePoint?
RatePoint is a web-based service that allows businesses and organizations to collect, manage, and promote customer feedback, and connect with their customers. A RatePoint membership includes customer feedback/ratings, e-mail marketing, and survey tools all in one package.
How does RatePoint work?
Businesses who are part of RatePoint display the RatePoint seal on their website. Customers can click on the seal to read or submit their own reviews about the business. For customer ratings, RatePoint authenticates the user to assure that the input is legitimate. The feedback then goes into a business management system or is displayed directly on the website.
How much does RatePoint cost?
RatePoint's monthly retail rates range from $17.95 to $99.95 a month depending on the level of service required. There is an approximate 17% discount for pre-paid annual plans. Please contact eNom sales or your eNom reseller account manager for your pricing.
What's the market for RatePoint services?
RatePoint was designed to provide small businesses with the tools they need to collect, manage, and promote customer feedback and connect with their customers. There are over 27 million small businesses in the United States which presents a large target market for RatePoint services.
Why should I resell RatePoint?
RatePoint provides you with an opportunity to generate additional revenue and allows you to build a stronger relationship with your customers. By building stronger relationships you can ensure less customer turnover and increase your revenue.
How do I start selling RatePoint?
Selling RatePoint is easy! If you are an eNom reseller, simply activate RatePoint in the products page in the control panel or contact your eNom sales or your eNom reseller account manager.
Are API commands available for RatePoint?
Yes, commands specific to RatePoint are documented in the API catalog.
Can RatePoint Resellers promote RatePoint using Pay-per-Click (PPC) Campaigns?
Yes, you may promote RatePoint using PPC campaigns with any search engine BUT you may NOT promote RatePoint using branded or trademarked RatePoint keywords.
Once I sell RatePoint to a customer, what am I expected to do?
Once you sell RatePoint to a customer, a RatePoint Communication Coach will work directly with the customer to get them up and running quickly. If you are a consultant or service provider working on behalf of a customer that you refer, our team can work directly with you to make sure you can provide your customers with the best possible experience. Customer support for e-mail marketing, reputation management and customer surveys is handled by RatePoint.
SSL Certificates FAQs
As low as $9.95/yr
Why should I consider selling SSL certificates to my clients?
With more and more consumers engaging in ecommerce, and the number of online storefronts on the rise, SSL certificates are in high demand. They are also a low maintenance item that once the purchase path for them is created and functional, little upkeep is required.
Can I use the API to handle SSL orders so that my clients can purchase certificates through my storefront automatically?
Yes, the SSL purchase path is fully supported in the API. To get started, please see our API command catalog and see the entry for any SSL-related command, such as CertConfigureCert.
Can I use my PDQ site to sell SSL certificates?
Yes. Within the services management area, just check the box for SSL certificates, save changes, and republish to begin selling SSL on your PDQ site.
One of my clients need to have their certificate reissued. How do I do that?
The specific procedures vary depending on the brand of certificate your client has purchased. Though, in all cases your client will need to generate a new CSR on their web server and send it to the CA. Most CAs have a reissue center on their web site that can be used to easily reissue a certificate. Please see our knowledge base for specific details.
What is SSL?
SSL stands for Secure Sockets Layer. It is an encryption layer that encodes information that is exchanged between a client and a server, protecting the transmission of sensitive and private data.
Why do I need an SSL certificate for my site?
If your site sends or receives sensitive information, including accepting payment information, account information, or if your site includes a log-on feature, then your site should be secured with a certificate. Other applications of SSL Certificates include sites that utilize an API, database, and email.
How does SSL work?
An SSL certificate is a file installed on the web server that a web site is running on. This file is composed of two segments. The first is the public key, which encrypts data. The second is the private key, which decrypts data. When a client, such as a web browser, connects to an SSL secured server a unique session is created using these two keys. All data transmitted during this session is protected, and cannot be decrypted by any party other than that specific client and the server.
What is the difference between a domain validation certificate and higher assurance certificates?
Higher assurance certificates such as Organization Validation and Extended Validation require the certificate authority (the company issuing the certificate, such as GeoTrust or VeriSign) to verify the purchaser's business and their authority to purchase a certificate on behalf of that company. Domain Validation certificates only verify the domain ownership of the purchaser, and thus have much faster turnaround times since none of the additional information needs to be verified.
What benefit is there to purchasing a higher assurance certificate?
Low assurance certificates that perform domain only verification only encrypt the connection. Higher assurance certificates perform the same encryption, with the addition of the peace of mind for your visitors knowing that the certificate authority has already validated your site as belonging to a legitimate business.
How many domain names does a certificate secure?
The SBS certificates support the domain name and the "www" record. For GeoTrust and Verisign, you can only secure one domain name per certificate. Wildcard certificates are an exception. A wildcard certificate will secure the root domain, and all sub-domains associated with that domain.
Do SSL certificates work in all web browsers?
SSL Certificates are compatible with 99.9% of all browsers, including all major web browsers.
What is a CA?
CA stands for Certificate Authority. A CA is the company issuing the certificate that does all of the verification involved and provides the certificate to the purchaser.
What is a CSR?
CSR stands Certificate Signing Request. A CSR is a special key generated by a web server using that server's unique private key. The CSR is then sent to the CA, which is then used to generate the final certificate.
What is SGC?
"Server Gated Cryptography" ("SGC") was developed for legacy computers and browsers that only support 40 or 56-bit SSL encryption to "step up" to 128-bit SSL encryption. Without an SGC certificate, Web browsers and operating systems that do not support 128-bit strong encryption will receive only 40- or 56-bit encryption.
What does the green address bar do?
The green address bar is a quick and intuitive way to ensure visitors to your site that your business is legitimate and safe. The green bar is only available with Extended Validation (EV) Certificates. Major web browsers, including Internet Explorer and Mozilla Firefox, have integrated anti-phishing protection so that known phishing sites will display a red address bar, whereas sites secured with an EV SSL will display a green address bar – letting visitors know that your business is good to go! Studies have shown a strong, positive impact for businesses that adopt EV SSL – for more information, contact our Sales Department.
I changed web servers, and my certificate no longer works. Can I get the certificate reissued?
Yes. On your new web server, generate a new CSR for your certificate. For most CAs, you can contact them directly with the new CSR and they will provide you with a new certificate. Please see our knowledge base for specific details.